Effective Date:January 06, 2026

Last Updated: January 06, 2026

1. Introduction

Habari Medical Plaza (“Habari”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of all patients and website users.

We want you to feel secure about the personal data that you share with us. That’s why we provide this privacy policy. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you:

• Visit our website

• Book appointments online

• Communicate with us electronically

By using our website, you consent to the practices described in this policy.

Definition only for this privacy policy

Website:- refers to Habari Medical Plaza’s website.

You: – means the individual accessing or using the website or service, or company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

Habari, WE, US, OUR: – refer to the Habari Medical Plaza’s website.

Data: – means personal data we collect from users or visitors of our website.

2. Information We Collect

We collect information to improve our service for users. To use this website you need to provide us with certain information. This information is necessary to use our service. Without this information you will not be able to use our service. Data we collect may include but are not limited to

A. Personal Information

• Full name

• Phone number

• Email address

• Date of birth

• Gender

• Address

• Emergency contact information

B. Medical Information

• Reason for visit
  

C. Identification Information (Where Applicable)

For foreign patients:

• Passport details

• Nationality

D. Payment Information

• Transaction reference numbers

E. Technical Information

• IP address

• Browser type

• Device information

• Cookies and website usage data

3. How We Use Your Information

We use the collected information to:

• Schedule and confirm appointments

• Process payments

• Communicate reminders and updates

• Improve our services and website

• Comply with Ethiopian legal and healthcare regulatory requirements

4. International Patients & Data Transfer

Habari Medical Plaza welcomes both Ethiopian residents and international patients.

If you access our services from outside Ethiopia:

• Your information will be processed and stored in Ethiopia.

• By using our services, you consent to this transfer.

• We take reasonable measures to ensure data protection consistent with healthcare confidentiality standards.

5. Data Protection & Security

We implement administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss or destruction

However, no electronic transmission over the internet can be guaranteed 100% secure.

6. Sharing of Information

We do not sell, rent, or trade personal data.

Information may be shared only with:

• Authorized medical professionals

• Secure payment processors

• IT service providers

• Government authorities when required by law

All third parties are required to maintain confidentiality.

7. Data Retention

Medical records are retained in accordance with applicable healthcare regulations in Ethiopia.

8. Your Rights

You may:

• Request access to your personal data

• Request correction of inaccurate information

• Request copies of medical records (subject to applicable regulations)

• Withdraw consent where legally permissible

Requests may be made using the contact information plaza@habarihealth.com .

9. Children’s Privacy

Our website is not intended for unsupervised use by individuals under 18 years of age.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

Habari Medical Plaza

NOC Building, near the Civil Service College

+251 96 158 8888 or Short code 9873

Plaza@habarihealth.com